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Home Shipping and Return Policies

Shipping and Return Policies

Shipping and Return Policies

Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Once your order is shipped, you will receive a tracking number via email.

2. Shipping Time & Delivery

  • We offer worldwide shipping. Estimated delivery time varies based on location:
    • United States & Canada: 7–15 business days
    • Europe: 8–18 business days
    • Australia & New Zealand: 10–20 business days
    • Rest of the World: 12–25 business days
  • Shipping times may be affected by factors such as customs clearance, weather conditions, or carrier delays.

3. Shipping Costs

  • Shipping fees depend on the destination and will be calculated at checkout.
  • Some locations may be eligible for free shipping promotions.

4. Lost or Delayed Shipments

  • If your order is significantly delayed, please contact us at [Your Support Email].
  • We are not responsible for lost shipments due to incorrect shipping addresses provided by customers.

Return & Refund Policy

1. Eligibility for Returns

We offer a 30-day return policy. If you are not satisfied with your purchase, you may request a return under the following conditions:
✔ The product must be unused, undamaged, and in its original packaging.
✔ Proof of purchase (receipt or order confirmation) is required.
✔ Returns must be initiated within 30 days of delivery.

2. How to Initiate a Return

  1. Contact our support team at [Your Support Email] with your order details.
  2. Our team will provide return instructions and the return shipping address.
  3. Once we receive and inspect the item, we will notify you of the refund status.

3. Refund Policy

  • Refunds will be processed to the original payment method within 5–10 business days after the returned product is approved.
  • Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item is defective or incorrect.

4. Exchanges

We replace items only if they are defective or damaged upon arrival. If you need an exchange, contact us at [Your Support Email] with photos of the issue.

5. Non-Returnable Items

  • Final sale items or products marked as non-returnable.
  • Items that show signs of use, damage, or alteration.

For any questions regarding your shipment or returns, feel free to contact our customer support team at [Your Support Email].

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